Legal · Terms
What we promise. What we don’t. Where the line sits between a safety score and medical advice.
The agreement
By installing or using Limetta, you accept these Terms of Use. If you don’t agree with them, please don’t use the app — you can uninstall at any time and your data is deleted with it.
These terms are between you and Limetta Health Ltd. Where local consumer-protection law gives you stronger rights than what we state here, that law wins.
What Limetta is — and isn’t
Limetta is an informational tool. We cross-reference 200+ medical rules against your profile and surface a safety score for packaged food, plus the reasoning behind it.
Limetta is not a medical device, not a diagnostic, and not a substitute for advice from a qualified clinician. A score is a heuristic. It is not a prescription. If anything we show conflicts with guidance from your doctor, dietitian, or pharmacist, defer to them.
Your account
Your health profile is the engine that makes Limetta useful. You agree to keep it accurate — entering conditions or allergies you don’t have, or omitting ones you do, will produce a score that doesn’t describe your actual risk.
You’re responsible for keeping your device secure. If your account is compromised, contact us right away and we’ll revoke access.
Acceptable use
You agree not to:
- Use Limetta to provide commercial advice to third parties without our written consent.
- Reverse-engineer, scrape, or attempt to extract the underlying rule set or proprietary calibration logic.
- Use Limetta in connection with critical-care decisions where a wrong answer could endanger life — that’s what clinicians are for.
- Interfere with our systems, attempt to bypass rate limits, or submit deliberately malformed data.
Subscriptions & free tier
The first 10 scans are on us — no account required. After that, Limetta is a paid subscription billed via the App Store or Google Play. Pricing is shown in-app before you confirm.
Subscriptions renew automatically until cancelled. You can cancel at any time from your store account; the cancellation takes effect at the end of the current billing period. We don’t do dark-pattern retention flows.
Intellectual property
Limetta’s name, logo, rule set, calibration models, and interface are ours. Your health profile and your scan history are yours — we hold them in trust to deliver the service.
We grant you a limited, personal, non-transferable licence to use the app on devices you own or control. That licence ends when you stop using Limetta or breach these terms.
Disclaimers & liability
Limetta is provided “as is” without warranties of any kind beyond those required by law in your country. We do not guarantee that the safety score is correct for every product, in every circumstance, for every body. Food labelling errors, reformulations, and individual biology all introduce variance.
To the maximum extent permitted by law, Limetta Health Ltd. is not liable for indirect, incidental, or consequential damages arising from your use of the app. Where liability cannot be excluded, it is capped at the amount you paid us in the preceding twelve months.
Termination
You can stop using Limetta and delete your account at any time from Settings → Privacy. We can suspend or terminate an account if it breaches these terms, materially harms other users, or is used to attack the service.
When the relationship ends — by you or by us — your data is deleted within 72 hours, except where retention is required by law.
Governing law
These terms are governed by the laws of England and Wales. Where consumer law in your country of residence provides stronger protection, that law applies. Disputes go first to good-faith discussion; if that fails, the courts of England and Wales have non-exclusive jurisdiction.
Changes
We’ll update these terms when we change something material. You’ll see the new version in-app before continuing to use Limetta — no auto-accept by stealth.
Have a question about the terms?
We’ll answer in plain English — and update the doc if your question reveals a gap.
Get in touch→